Terms & Conditions

Effective Date: 03/02/2026

Welcome to the St Ives Ceramics website, www.st-ives-ceramics.co.uk/ (our ‘Site’). Please read these Terms and Conditions carefully before using our website and making any purchases. By accessing or using our Site, you agree to be bound by these terms and conditions.

SCOPE OF SERVICES

St Ives Ceramics operates as a gallery and online platform that sells high-end one-off ceramics by contemporary artists and heritage works. Many of the pots are of museum quality, but unlike a museum these exhibits are accessible and available to purchase.

PRODUCT DESCRIPTIONS

We make every effort to provide accurate and detailed product descriptions on our website. However, there may be slight variations due to the handmade nature of ceramics, photography, and display.

ORDERING AND PAYMENT

To place an order, you must provide accurate and up-to-date information, including your billing and shipping details.

Payment for your order will be processed securely through our chosen payment gateway.

Orders are subject to acceptance and may be refused at our discretion. Receipt of funds does not constitute acceptance of an order. The gallery reserves the right to return payments and cancel orders where required verification, compliance checks, or payment clearance cannot be completed satisfactorily.

SHIPPING AND DELIVERY

We aim to ship your order promptly, but delivery times may vary depending on our gallery schedule and your location.

Shipping costs and delivery options will be displayed during the checkout process. Please contact us with specific instructions if needed.

Customers are responsible for any import duties, taxes, or customs charges that may apply to international shipments.

International Shipping: We ship only to the countries listed on our website. Any alternative shipping arrangements, including using a courier arranged by the buyer, must be approved in writing by the gallery. The gallery will not be responsible for goods lost or damaged if shipped via unapproved methods.

INTELLECTUAL PROPERTY

All content on this Site, including but not limited to text, graphics, logos, images, and software, is the property of St Ives Ceramics or its Artists and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works from any content on this Site without our prior written consent.

Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, St Ives Ceramics and its Artists shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of our website or the purchase of our ceramics.

Our total liability for any claim arising out of or related to these Terms and Conditions shall not exceed the amount paid by you for the specific product or service.

GOVERNING LAW AND JURISDICTION

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

CHANGES TO TERMS AND CONDITIONS

St Ives Ceramics reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on the website. It is your responsibility to review these terms periodically to stay informed of any updates.

If you have any questions or concerns about these Terms and Conditions or any other aspect of our website, please contact us at:

St Ives Ceramics
1 Fish Street, St Ives, Cornwall, United Kingdom. TR26 1LT
Email: sales@st-ives-ceramics.co.uk
Phone: (+44)1736 794930